FAQ's for Tenants
1. Where do I get my
longer has a pickup office. Please email Julia and we will arrange to mail them
to you or have them dropped off. (Orillia and Penetang residents only)
The best way to get your cheques to us to bring
them with you on move-in day or to mail them to us directly at:
PO Box 2542
Orillia, ON L3V 7A3
I never get a response when I call in:
The simplest and best way to get reach us is by
email. We are all very busy scheduling repairs and making sure that tenants are
taken care of quickly and efficiently. Please let us know if you have concerns
during your tenancy as we can’t fix what we don’t know about.
4. I’m thinking about moving who should I
If you’ve already found a place contact
give your 60 days written notice. However if you are still looking we may be
able to help. EPM manages over 250 units in Simcoe County. Chances are we can
find you just what you are looking for. Contact our
Rental Specialist for more
details. Please note if you move to one of our units during your lease term you
don't have to pay a break lease fee! We love to keep great tenants so contact us
5. I’m in the middle of a lease
and I want to move. What do I need to know?
to the Landlord and Tenant Board, you need to give us 60 days notice. That
being said, if you work with us by being very cooperative about showings and
making sure your apartment is clean and tidy and smells really good, then we
believe there is a good chance that we can get your apartment rented out
you in the middle of a Lease? If so, a break lease fee does apply. The fee is
normally 2 months rent.
are going to do everything we can to make this as painless as possible. We take
the time to prescreen all prospects so that we are only showing qualified
tenants who will probably rent the unit.
that you have given notice to leave your apartment, we will begin showing it
right away. According to the Landlord and Tenant Board we may show your
apartment without notice. But because we try our best to book all appointments
days in advance we will try to give you as much notice as possible.
EPM is committed to tenant satisfaction and
the old adage is true, we can not fix
anything that we do not know about. So
email us your concern. You can
download our repair
request form and fax it
to us at 705-259-1053.
If this is an emergency situation please
call our office immediately at 705-259-1052,